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Screen 1

  1. Once logged in to the State Farm B2B website, click on the My Account Tab at the top of the window.
  2. Click the administrators link at the top of the page and verify you are on the Search/Manage Existing Users page.
  3. Enter user search criteria and click the Search button.
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Screen 2

  1. Click on the user name in the Search Results table to view details.
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Screen 3

  1. Click the Disable User button either at the top or bottom of the page.
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Screen 4

  1. The disable user pre-confirmation page is displayed and asks the user to validate the Disable request.
  2. Click the Disable button to complete the request, or the Cancel button to return to the previous page.
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Screen 5

  1. The User Details Updated page is displayed confirming that the user has been disabled.
  2. Also provided is a button enabling the viewing of the disabled user's details.
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