Screen 1
- Once logged in to the State Farm B2B website, click on the My Account Tab at the top of the window.
- Click the Administrators link at the top of the page and verify you are on the Search/Manage Existing Users page.
- Enter user search criteria and click the Search button.
Screen 2
- Click on the user name in the Search Results table to view details.
Screen 3
- Click the Reset Password button.
Screen 4
- Verify that the email address is correct for the user.
- Click the Reset button to reset the user's password.
- An email containing instructions on how to update their password will be sent to the user's email account.
Screen 5
- The User Updated confirmation screen is displayed.
- Also provided are buttons for viewing and updating the enabled user's details.
