|
|
 |
|
Vendor Management Process
Introduction
Thank you for your interest in State Farm's Learning & Development Vendor Management process.
State Farm focuses on being our customers' first and best choice in the products and services we provide. This focus requires us to strive to remain efficient and productive. With this in mind, we have developed the following guidelines which we hope will help you better understand our focus and drive. These guidelines will also help you prepare to work with State Farm -- making our time together more efficient and productive.
As a State Farm Learning & Development vendor, we expect you to work with the appropriate State Farm contacts to:
- Understand our business environment, strategies, and needs.
- Understand our technical environment and appropriately convey it to the rest of your organization.
- Be familiar with relevant technologies and discuss with the appropriate State Farm contacts how your products and services apply to our environment and how they might improve our applications' time to market.
- Help resolve any issues such as billing errors, equipment damaged in transit, and other contract compliance issues.
- Act with honesty and integrity and present a consistent message to all contacts within State Farm.
|
|
|
|
