Electronic Payments
Accounts Payable
Accounts Payable Vendors
State Farm® focuses on being our customers' first and best choice in the products and services we provide. We expect nothing less from the vendors we buy products and services from. We are striving to provide newer, more efficient means of interacting with our vendors. State Farm processes payments for thousands of vendors, both within the United States and Internationally. With this in mind, we have developed the following information which we hope will help you better understand our Centralized Accounts Payable process.
Our Operation
State Farm's Accounts Payable department is centrally located in Bloomington, Illinois. We process payments for operating expenses on behalf of all State Farm business areas. We are open from 7:00 a.m. to 4:30 p.m. Central Time Monday thru Friday.
Our definition of an Accounts Payable Vendor is:
Any provider of goods/services that State Farm contracts with on a one-time or recurring basis. (Vendors that provide services for claims or are part of our Service First® Program are not considered an Accounts Payable vendor.)
State Farm's promise to you as a vendor:
Any provider of goods/services that State Farm contracts with on a one-time or recurring basis. (Vendors that provide services for claims or are part of our Service First® Program are not considered an Accounts Payable vendor.)
- Pay what we owe in the most efficient manner and pay according to agreed upon terms.
- Offer vendors multiple payment options (Check, Electronic Funds Transfer, etc.) (See Electronic Funds Transfer (EFT) Payments below)
- Provide outstanding customer service and address any needs you may have in working with or receiving payment from State Farm.
- Act with honesty and integrity and present a consistent message to all our vendors.
Expectations of Accounts Payable Vendors
As an Accounts Payable vendor to State Farm, we expect you to work with the appropriate State Farm contacts to:
- Understand our business environment, strategies, and needs.
- Provide accurate, timely invoices for goods/services rendered.
- Provide accurate W-9 information to verify tax identification and 1099 reportable payments. (See "1099 Reportable Payments" link in the left nav)
- Work with State Farm's Purchasing Division on procurement and contract related activities. Purchasing will manage the procurement process, which includes issuing Requests for Proposals, contracting for the required products and services, securing pricing, verifying invoice accuracy, and initiating payments.
- Help resolve any issues such as address and billing errors, payment terms, and other contract compliance issues.
- Act with honesty and integrity and present a consistent message to all contacts within State Farm.
Confidentiality Policy
We expect your company to adhere to the provisions of the confidentiality provisions of the NDA. Specifically, your acceptance of our request for your services and your performance of those services is expressly conditioned on and subject to your agreement that:
- You will not use customer information we provide for any purpose other than the specific services we are asking you to perform.
- You will disclose or share customer information we provide only to the extent necessary to accomplish the services that we request.
- In the course of your business dealings with State Farm, you may learn of or have access to certain confidential, patent, copyright, business, trade secret, proprietary, or other like information or products of State Farm or of State Farm's other vendors, consultants, suppliers, or customers. You agree to keep all such information strictly confidential.
1099 Reportable Payments
We are required by the Internal Revenue Service to have a Form W-9 on file for all US-based suppliers/payees. Alternative IRS form(s) is required for vendors based outside of the U.S. All vendors are expected to complete, sign, and send a fully completed W9 to their Purchasing Specialist or other State Farm contact. The W9 is used to verify your legal name and TIN with the IRS and to determine IRS income reporting requirements. Failure to provide this information will delay payments and may result in State Farm withholding taxes from your payment.