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Auto Operations FAQ

Auto Insurance: FAQs


Auto Third Party consists of banks, lessors, leases, additional insureds, certificate holders or government agencies that may have an interest in the policy and would like to verify information on an auto policy.



Auto insurance policies are contracts between the named insured and the insurance company. These are the only parties that can initiate a cancellation.



Our Privacy Policy allows certain customer information to be released to third parties for policy servicing purposes. Information can be released to a third party if they are shown on the policy to protect their financial interest. If the third party is not listed on the policy, information should not be released until our policyholder has requested the third party be added to their policy.

However, if a third party is able to properly identify themselves as a third party with an interest in the insurance policy, they have the agreement of the policyholder to receive coverage information from State Farm and be added as a third party. If the State Farm Associate or Agent receiving the call recognizes the caller to be a typical third party and the caller can provide the policyholder's name, address, and vehicle information, then that will meet the requirement.

The same information can be shared with third parties whether or not there is a do not share message based on their insurable interest.



You will need to contact your customer or the State Farm agent listed on the auto policy.



You will need to contact the State Farm agent listed on the auto policy.



There are many insurance dictionary's available as reference tools. Here are a few:

  • Littlefield, Adams Quality Paperbacks
    8705 Bollman Place
    Savage, MD 20763
  • lossary of Insurance Terms (6th edition, 1990)
    Merrit Publishing
    1661 Ninth Street P.O. Box 955
    Santa Monica, CA 90406-0955
  • Insurance Words and Their Meanings:
    A Glossary of Insurance Terms (15th edition, 1996)
    Rough Notes Company
    11690 Technology Drive
    P. O. Box 1990
    Carmel, IN 46032-4900
  • Rupp's Insurance and Rick Management Glossary
    By Richard V. Rupp (2nd edition, 1996)
    NILS Publishing Company
    P. O. Box 2507
    Chatsworth, CA 91313-2507


State Farm supports the electronic exchange of information through a combination of EDI Formats. To initiate the testing process, please call Karen Pflederer at (309) 994-4350.



These rating companies are generally considered the best of those who monitor the financial strength of insurance companies:

  • Best's Key Rating Guide (Property/Casualty edition)
    A.M. Best Company
    Ambest Road
    Oldwick, NJ 08858
  • Standard & Poor's Insurer Insolvency Review
    (Property/Casualty Edition)
    National Underwriter Company
    505 Gest Street
    Cincinnati, OH 45203-1716
  • Ward's Insurance Results (Property-Casualty)
    Ward Financial Group
    8805 Governors Hill Drive, Ste. 410
    Cincinnati, OH 45249-1716


A.M. Best is one of the leaders in tracking this type of information:

  • Best's Aggregates and Averages (Property-Casualty edition, annual)
    A.M. Best Company
    Ambest Road
    Oldwick, NJ 08858


Here are a few we are aware of:

  • Analysis of Worker's Compensation Laws (annual)
    U.S. Chamber of Commerce
    1615 H Street, N.W.
    Washington, DC 20062-2000
  • Automobile Insurance Laws: A Summary of Selected State Laws
    And Regulations Relating to Automobile Insurance (annual)
    American Insurance Association
    1130 Connecticut Avenue N. W., Suite 1000
    Washington, DC 20036
  • FD & S Licensing, Countersigning & Surplus Lines Laws: For the 50 States, District of Columbia, Territories and Possessions (annual)
    National Underwriting Company 505 Gest Street
    Cincinnati, OH 45203-1716

  • The Law of Commercial Insurance by Mark S. Rhodes (updated twice annually)
    Standard Publishing Corporation
    155 Federal Street Boston, MA 02110