Contact Us


If you are having difficulties with registration, log in, or navigation please reference our help topics. If you're unable to find a solution, please call the B2B Help Desk at 855-311-2681.

For general questions or comments regarding B2B, you can Contact B2B Support.

Questions or comments relating to Electronic Data Interchange (EDI) can be directed via email to the EDI Support Area.

If you have business related questions and comments, please call your normal State Farm® business contact. Additional support information for specific business types is provided below.

Auto Repair Facilities

The Repair Facility Survey can be accessed here. You will need to agree to the Legal Disclaimer and Terms and provide your repairer ID number in order to complete and submit this form. If you do not know your repairer ID number, please contact your State Farm Estimatics Team Manager for assistance.

If you have a question relating to Electronic Funds Transfer (EFT) please refer to the Online Help procedures at www.sfepi.com or contact your local State Farm Representative.

Auto Glass Facilities

For business questions related to glass, please contact Glass Central at 309-766-6000.

Health Care Providers

If you have questions specifically related to a claim, contact the Health Response Center at 1-866-855-1212.

For technical questions or support related to the exchange of the electronic transactions, contact the B2B Help Desk at 855-311-2681.

If you have questions related to the information within State Farm's (Health) site, you can Contact B2B Healthcare Support.

Mortgage Lenders & Auto Third Parties

For questions by financial institutions regarding the tracking of Auto and Hazard insurance for mortgages and liens, please visit our Mortgage Lenders and Auto Third Party Help and Support page.

Potential Claim Vendors

If you are interested in being considered as a State Farm vendor to support our Claims operation, email us. Claims vendors support State Farm business in the areas of Auto, Boat, Homeowners, Renters and Business insurance.

Personal Financial Management

If you are having difficulties with registration, log in, or navigation please reference our help topics. If you're unable to find a solution, please call the B2B Help Desk at 855-311-2681.

For general questions or comments regarding B2B, you can email us.

Questions or comments relating to Electronic Data Interchange (EDI) can be directed via email to the EDI Support Area.

If you have business related questions and comments, please call your normal State Farm® business contact.

Replacement Program

Please contact Replacement Program for assistance with jewelry salvage, fine art valuation and restoration, and for assistance with replacement for jewelry and watch items

State Farm Regent Commons
Attn: State Farm Replacement Program
3950 Regent Blvd.
Irving, TX 75063

For questions, please call 1-800-435-7385 Option 3, or email us at replacementprogram@statefarm.com.