Questions or comments relating to Electronic Data Interchange (EDI) can be directed via email to the EDI Support Area.
If you have business related questions and comments, please call your normal State Farm® business contact. Additional support information for specific business types is provided below.
Auto Repair Facilities
The Repair Facility Survey can be accessed here. You will need to agree to the Legal Disclaimer and Terms and provide your repairer ID number in order to complete and submit this form. If you do not know your repairer ID number, please contact your State Farm Estimatics Team Manager for assistance.
If you have a question relating to Electronic Funds Transfer (EFT) please refer to the Online Help procedures at www.sfepi.com or contact your local State Farm Representative.
Auto Glass Facilities
For business questions related to glass, please contact Glass Central at 309-766-6000.
Health Care Providers
Health Insurance Division
If you have questions specifically related to a claim, contact the Health Response Center at 1-866-855-1212.
For technical questions or support related to the exchange of the electronic transactions, contact the B2B Help Desk at 855-311-2681.