System Availability


Scheduled Downtime (regulary scheduled system downtime)

Monday - Friday 10 p.m. to midnight CST
Thursday 2 a.m. to 3 a.m.

Non-Routine Downtime

Unscheduled Downtime

Unscheduled Downtime will be posted as an "Alert" on the main Health Care Providers page of this site.

Holiday Schedule (2019)

The Holiday Schedule does not impact the CORE "Safe Harbor" process however these dates do have a reduced number of staff resources.

Holidays Date
New Years Day Tuesday, January 1, 2019
Memorial Day Monday, May 27 2019
Independence Day Thursday, July 4, 2019
Labor Day Monday, September 2, 2019
Thanksgiving Day Thursday, November 28, 2019
Day After Thanksgiving Friday, November 29, 2019
Christmas Day Wednesday, December 25, 2019