Watches


The State Farm Replacement Program replaces high-end watches working directly with many manufacturers.  SFRP does not replace watches through the program jewelers.


5 Steps to Watch Replacement

  1. The claims employee contacts the policyholder to discuss the claim and replacement.
  2. The claim handler sends a task to SFRP to request a replacement quote.
  3. SFRP will quote the watch item based on the features of the original watch.
  4. The claim handler will review the quoted watch with the policyholder and offer the option to replace the watch using the SFRP vendor.
  5. SFRP will make the necessary arrangements to have the watch shipped to the insured.