Help & Support
Auto Operations
State Farm Insurance Directory - Auto
To help expedite your call review the hints and tips below:
- Have the Policy Number and Insurance Name available
- Only three policies can be inquired on per phone call
- your Company is not listed on the policy we will not be able to provide policy information
- Only current term policy information will be provided for Active and Terminated policies
- Contact the State Farm Agent for dec page requests, reason for cancellation or non-renewal or if you need to add or updated your information on the policy
- Visit the State Farm Business to Business (B2B) website to request access to our Insurance Inquiry application
1-844-ASK-PLCC (1-844-275-7522) - Option #3
Personal Auto
The Personal Lines Contact Center is available for 9am to 5pm CST. Or the following times based on your location:
Pacific Time: 9am - 3pm
Mountain Time: 9am - 4pm
Central Time: 9am - 5pm
Eastern Time: 10am - 5pm
Note: If prompted for an Area Code, to direct your call, use the area code listed in the Operation Center Directory for the State the policy resides in.
1-855-ASK-BLRC (1-855-275-2572)
Commerical Auto
The Business Lines Resource Center is available from 9am to 5pm based on your location (with the exception of Hawaii and Alaska).
State Farm Insurance does not yet have a centralized mailing address for Auto. Refer to the table below for mail to locate the operation center supporting the policy in question.
Use the 11th and 12th position of the policy number as the State Code.
State Code | State | Office Name | Area Code | Office Code |
---|---|---|---|---|
01 | Alabama | Atlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001 | 205 | 09 |
02 | Alaska | Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 | 907 | 15 |
03 | Arizona | State Farm at Marina Heights 400 E Rio Salado Parkway Tempe, AZ 85281-0802 | 480 | 24 |
04 | Arkansas | Columbia Operation Center 4700 South Providence Rd Columbia, MO 65217-0001 | 479 | 22 |
05 | California | Bakersfield Operation Center 900 Old River Rd Bakersfield, CA 93311 | 209 | 02 |
06 | Colorado | Greeley Operation Center 1555 Promontory Circle Greeley, CO 80638-0001 | 303 | 20 |
07 | Connecticut | Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 | 203 | 28 |
08 | Delaware | Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 | 302 | 21 |
09 | District of Columbia | Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 | 202 | 21 |
11 | Georgia | Atlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001 | 229 | 27 |
12 | Idaho | Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 | 208 | 15 |
13 | Illinois | Illinois Operation Center 2702 Ireland Grove Rd Bloomington, IL 61709-0001 | 217 | 01 |
14 | Indiana | Indiana Operation Center 2550 Northwestern Ave West Lafayette, IN 47906-1332 | 219 | 18 |
15 | Iowa | Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 | 319 | 06 |
16 | Kansas | Tulsa Operation Center 12222 State Farm Blvd Tulsa, OK 74146-5402 | 316 | 26 |
17 | Kentucky | Murfreesboro Operation Center 2500 Memorial Blvd Murfreesboro, TN 37131-0001 | 270 | 11 |
18 | Louisiana | Columbia Operation Center 4700 South Providence Rd Columbia, MO 65217-0001 | 225 | 22 |
19 | Maine | Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 | 207 | 28 |
20 | Maryland | Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 | 240 | 21 |
21 | Massachusetts | Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 | 339 | 28 |
22 | Michigan | Indiana Operation Center 2550 Northwestern Ave West Lafayette, IN 47906-1332 | 231 | 04 |
23 | Minnesota | Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 | 218 | 06 |
24 | Mississippi | Atlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001 | 228 | 09 |
25 | Missouri | Columbia Operation Center 4700 South Providence Rd Columbia, MO 65217-0001 | 314 | 14 |
26 | Montana | Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 | 406 | 15 |
27 | Nebraska | Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 | 308 | 06 |
28 | Nevada | State Farm at Marina Heights 400 E Rio Salado Parkway Tempe, AZ 85281-0802 | 702 | 24 |
29 | New Hampshire | Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 | 603 | 28 |
30 | New Jersey | Concordville Operation Center One State Farm Dr Concordville, PA 19339-0001 | 201 | 17 |
31 | New Mexico | State Farm at Marina Heights 400 E Rio Salado Parkway Tempe, AZ 85281-0802 | 505 | 24 |
32 | New York - Metro | Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 | 212 | 17 |
33 | North Carolina | Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 | 252 | 07 |
34 | North Dakota | Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 | 701 | 06 |
35 | Ohio | Newark Operation Center 1440 Granville Rd Newark, OH 43055-1519 | 216 | 16 |
36 | Oklahoma | Tulsa Operation Center 12222 State Farm Blvd Tulsa, OK 74146-5402 | 405 | 26 |
37 | Oregon | Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 | 458 | 15 |
38 | Pennsylvania | Concordville Operation Center One State Farm Dr Concordville, PA 19339-0001 | 215 | 13 |
39 | Rhode Island | Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 | 401 | 28 |
40 | South Carolina | Atlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001 | 803 | 27 |
41 | South Dakota | Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 | 605 | 06 |
42 | Tennessee | Murfreesboro Operation Center 2500 Memorial Blvd Murfreesboro, TN 37131-0001 | 423 | 11 |
43 | Texas | State Farm at Cityline 1251 State Street, Ste1000 Richardson, TX 75082-2031 | 210 | 08 |
44 | Utah | Greeley Operation Center 1555 Promontory Circle Greeley, CO 80638-0001 | 385 | 20 |
45 | Vermont | Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 | 802 | 28 |
46 | Virginia | Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 | 276 | 07 |
47 | Washington | Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 | 206 | 15 |
48 | West Virginia | Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 | 304 | 21 |
49 | Wisconsin | Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 | 262 | 05 |
50 | Wyoming | Greeley Operation Center 1555 Promontory Circle Greeley, CO 80638-0001 | 307 | 20 |
51 | Hawaii | Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 | 808 | 15 |
52 | New York - Upstate | Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 | 212 | 28 |
53 | Texas | Austin Operation Center 8900 Amberglen Blvd Austin, TX 78729-1110 | 210 | 25 |
55 | California | Bakersfield Operation Center 900 Old River Rd Bakersfield, CA 93311 | 209 | 12 |
59 | Florida | Winter Haven Operation Center 7401 Cypress Gardens Blvd Winter Haven, FL 33888-0001 | 239 | 19 |
75 | California | Bakersfield Operation Center 900 Old River Rd Bakersfield, CA 93311 | 209 | 12 |