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Help & Support

Lender Relations

State Farm Lender Relations Contacts

State Farm Lender Relations department is responsible for supporting the relationship between the insurance and lending industries. Questions about the support of applications should be directed here.

For policy-specific questions, please contact the agent or utilize State Farm's centralized phone number - 1-844-ASK-PLCC (1-844-275-7522) Option #3.

The PLCC Vendor Services Team is available during the following hours based on your location:

Pacific Time: 9am – 5pm
Mountain Time: 9am – 5pm
Central Time: 9am – 5pm
Eastern Time: 9am –5pm

Additional information and fax correspondence see below pages:

State Farm Insurance Directory – Fire
State Farm Insurance Directory – Auto

Contacts and Responsibilities

Please email the appropriate generic mailbox

For EDI questions – email - home.sys-lenderedi.299h00@statefarm.com

For Auto questions – email - home.sys-auto3rdparty.355l00@statefarm.com

For B2B questions – email - home.sys-lenderb2b.300h00@statefarm.com