Help & Support

Based on your Company Name use the information below to locate the mailing address for your Hazard Insurance Payments:

To help expedite the application of your check payment include "Lender Service Center - Payments"on the second name line.

The Overnight address should only be used in rare cases and are not for everyday processing.

Company Name begins with A - L, numeric or special characters:

State Farm Insurance Company
Lender Service Center - Payments
PO Box 588002
North Metro, GA 30029-8002

Overnight Address:
State Farm Insurance Company
Lender Service Center - Payments
3000 Marconi Drive
Alpharetta, GA 30005-8896

Company Name begins with M - Z:
(including Company names starting with "The")

State Farm Insurance Company
Lender Service Center - Payments
PO Box 650436
Dallas, TX 75265-0436

Overnight Address:
State Farm Insurance Company
Lender Service Center - Payments
8225 Bent Branch Dr
Irving, TX 75063-6028

Dover Bay Specialty Insurance Company Payments:

All Lenders should make Checks Payable and Remit to:

Dover Bay Specialty Insurance Company
PO Box 9855
The Woodlands, TX 77387

Based on your Company Name use the information below to locate the mailing address for your Hazard Insurance Correspondence or requests:

To help expedite the processing include "Lender Service Center - Correspondence"on the second name line.

Company Name begins with A - L, numeric or special characters:

State Farm Insurance Company
Lender Service Center - Correspondence
PO Box 588002
North Metro, GA 30029-8002

Company Name begins with M - Z:
(including Company names starting with "The")

State Farm Insurance Company
Lender Service Center - Correspondence
PO Box 650436
Dallas, TX 75265-0436

To help expedite your call review the hints and tips below:

1. Have the Policy Number and Insured Name available
2. Only three policies can be inquired on per phone call
3. If your Company is not listed on the policy we will not be able to provide policy information
4. Only current term policy information will be provided for Active and Terminated policies
5. Contact the State Farm Agent for dec page requests, reason for cancellation or non-renewal or if you need to add or update your information on the policy
6. Visit the State Farm Business to Business (B2B) website to request access to our Insurance Inquiry application

1-844-ASK-PLCC (1-844-275-7522) - Option #3

Homeowners, Boatowners, Rental Condo Unitowners (RCUP), Rental Dwelling, Personal Article Policy (PAP), Manufactured Home

The Personal Lines Contact Center is available from 9am to 5pm CST. Or the following times based on your locations:

Pacific Time: 9am - 3pm
Mountain Time: 9am - 4pm
Central Time: 9am - 5pm
Eastern Time: 10am - 5pm

1-855-ASK-BLRC (1-855-275-2572)

Condominium/Homeowners Association, Apartment, Farm Ranch, Contractors, Misc. Business, Business Policy - Office, Church, Business - Service and Mercantile, Surety Bond, Inland Marine

The Business Lines Resource Center is available from 9am to 5pm based on your location (with the exception of Hawaii and Alaska).

Additional Phone Numbers:

California Earthquake Authority (CEA): #888-423-2322
Flood (NFIP): #800-638-6620