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Help & Support

Auto Operations

State Farm Insurance Directory - Auto


To help expedite your call review the hints and tips below:

  1. Have the Policy Number and Insurance Name available
  2. Only three policies can be inquired on per phone call
  3. your Company is not listed on the policy we will not be able to provide policy information
  4. Only current term policy information will be provided for Active and Terminated policies
  5. Contact the State Farm Agent for dec page requests, reason for cancellation or non-renewal or if you need to add or updated your information on the policy
  6. Visit the State Farm Business to Business (B2B) website to request access to our Insurance Inquiry application


1-844-ASK-PLCC (1-844-275-7522) - Option #3

Personal Auto

The Personal Lines Contact Center is available for 9am to 5pm CST. Or the following times based on your location:

Pacific Time: 9am - 3pm
Mountain Time: 9am - 4pm
Central Time: 9am - 5pm
Eastern Time: 10am - 5pm

Note: If prompted for an Area Code, to direct your call, use the area code listed in the Operation Center Directory for the State the policy resides in.



1-855-ASK-BLRC (1-855-275-2572)

Commerical Auto

The Business Lines Resource Center is available from 9am to 5pm based on your location (with the exception of Hawaii and Alaska).



State Farm Insurance does not yet have a centralized mailing address for Auto. Refer to the table below for mail to locate the operation center supporting the policy in question.

Use the 11th and 12th position of the policy number as the State Code.

State CodeStateOffice NameArea CodeOffice Code
01AlabamaAtlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001
205
09
02AlaskaDupont Operation Center PO Box 5000 Dupont, WA 98327-5000
907
15
03ArizonaState Farm at Marina Heights 400 E Rio Salado Parkway Tempe, AZ 85281-0802
480
24
04ArkansasColumbia Operation Center 4700 South Providence Rd Columbia, MO 65217-0001
479
22
05CaliforniaBakersfield Operation Center 900 Old River Rd Bakersfield, CA 93311
209
02
06ColoradoGreeley Operation Center 1555 Promontory Circle Greeley, CO 80638-0001
303
20
07ConnecticutBallston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000
203
28
08DelawareCharlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909
302
21
09District of ColumbiaCharlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909
202
21
11GeorgiaAtlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001
229
27
12IdahoDupont Operation Center PO Box 5000 Dupont, WA 98327-5000
208
15
13IllinoisIllinois Operation Center 2702 Ireland Grove Rd Bloomington, IL 61709-0001
217
01
14IndianaIndiana Operation Center 2550 Northwestern Ave West Lafayette, IN 47906-1332
219
18
15IowaLincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542
319
06
16KansasTulsa Operation Center 12222 State Farm Blvd Tulsa, OK 74146-5402
316
26
17KentuckyMurfreesboro Operation Center 2500 Memorial Blvd Murfreesboro, TN 37131-0001
270
11
18LouisianaColumbia Operation Center 4700 South Providence Rd Columbia, MO 65217-0001
225
22
19MaineBallston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000
207
28
20MarylandCharlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909
240
21
21MassachusettsBallston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000
339
28
22MichiganIndiana Operation Center 2550 Northwestern Ave West Lafayette, IN 47906-1332
231
04
23MinnesotaLincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542
218
06
24MississippiAtlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001
228
09
25MissouriColumbia Operation Center 4700 South Providence Rd Columbia, MO 65217-0001
314
14
26MontanaDupont Operation Center PO Box 5000 Dupont, WA 98327-5000
406
15
27NebraskaLincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542
308
06
28NevadaState Farm at Marina Heights 400 E Rio Salado Parkway Tempe, AZ 85281-0802
702
24
29New HampshireBallston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000
603
28
30New JerseyConcordville Operation Center One State Farm Dr Concordville, PA 19339-0001
201
17
31New MexicoState Farm at Marina Heights 400 E Rio Salado Parkway Tempe, AZ 85281-0802
505
24
32New York - MetroBallston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000
212
17
33North CarolinaCharlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909
252
07
34North DakotaLincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542
701
06
35OhioNewark Operation Center 1440 Granville Rd Newark, OH 43055-1519
216
16
36OklahomaTulsa Operation Center 12222 State Farm Blvd Tulsa, OK 74146-5402
405
26
37OregonDupont Operation Center PO Box 5000 Dupont, WA 98327-5000
458
15
38PennsylvaniaConcordville Operation Center One State Farm Dr Concordville, PA 19339-0001
215
13
39Rhode IslandBallston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000
401
28
40South CarolinaAtlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001
803
27
41South DakotaLincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542
605
06
42TennesseeMurfreesboro Operation Center 2500 Memorial Blvd Murfreesboro, TN 37131-0001
423
11
43TexasState Farm at Cityline 1251 State Street, Ste1000 Richardson, TX 75082-2031
210
08
44UtahGreeley Operation Center 1555 Promontory Circle Greeley, CO 80638-0001
385
20
45VermontBallston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000
802
28
46VirginiaCharlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909
276
07
47WashingtonDupont Operation Center PO Box 5000 Dupont, WA 98327-5000
206
15
48West VirginiaCharlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909
304
21
49WisconsinLincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542
262
05
50WyomingGreeley Operation Center 1555 Promontory Circle Greeley, CO 80638-0001
307
20
51HawaiiDupont Operation Center PO Box 5000 Dupont, WA 98327-5000
808
15
52New York - UpstateBallston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000
212
28
53TexasAustin Operation Center 8900 Amberglen Blvd Austin, TX 78729-1110
210
25
55CaliforniaBakersfield Operation Center 900 Old River Rd Bakersfield, CA 93311
209
12
59FloridaWinter Haven Operation Center 7401 Cypress Gardens Blvd Winter Haven, FL 33888-0001
239
19
75CaliforniaBakersfield Operation Center 900 Old River Rd Bakersfield, CA 93311
209
12