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Auto Operations Directory

Help & support Lender relations Auto operations Auto operations FAQ Fire operations Fire operations FAQ

To help expedite your call review the hints and tips below:
  1. Have the Policy Number and Insurance Name available
  2. Only three policies can be inquired on per phone call
  3. your Company is not listed on the policy we will not be able to provide policy information
  4. Only current term policy information will be provided for Active and Terminated policies
  5. Contact the State Farm Agent for dec page requests, reason for cancellation or non-renewal or if you need to add or updated your information on the policy
  6. Visit the State Farm Business to Business (B2B) website to request access to our Insurance Inquiry application
Personal Lines Auto Questions

1-844-ASK-PLCC (1-844-275-7522) - Option #3

Personal Auto

The Personal Lines Contact Center is available for 9am to 5pm CST. Or the following times based on your location:

Pacific Time: 9am - 3pm
Mountain Time: 9am - 4pm
Central Time: 9am - 5pm
Eastern Time: 10am - 5pm

Note: If prompted for an Area Code, to direct your call, use the area code listed in the Operation Center Directory for the State the policy resides in.

Business Lines Auto Questions

1-855-ASK-BLRC (1-855-275-2572)

Commerical Auto

The Business Lines Resource Center is available from 9am to 5pm based on your location (with the exception of Hawaii and Alaska).

Auto Operation Center Directory

State Farm Insurance does not have a centralized mailing address for Auto. Refer to the table below for mail to locate the operation center supporting the policy in question.

Use the 11th and 12th position of the policy number as the State Code.

State Code State Office Name Area Code Office Code
01 Alabama Atlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001 205 09
02 Alaska Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 907 15
03 Arizona State Farm at Marina Heights 400 E Rio Salado Parkway Tempe, AZ 85281-0802 480 24
04 Arkansas Columbia Operation Center 4700 South Providence Rd Columbia, MO 65217-0001 479 22
05 California Bakersfield Operation Center 900 Old River Rd Bakersfield, CA 93311 209 02
06 Colorado Greeley Operation Center 1555 Promontory Circle Greeley, CO 80638-0001 303 20
07 Connecticut Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 203 28
08 Delaware Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 302 21
09 District of Columbia Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 202 21
11 Georgia Atlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001 229 27
12 Idaho Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 208 15
13 Illinois Illinois Operation Center 2702 Ireland Grove Rd Bloomington, IL 61709-0001 217 01
14 Indiana Indiana Operation Center 2550 Northwestern Ave West Lafayette, IN 47906-1332 219 18
15 Iowa Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 319 06
16 Kansas Tulsa Operation Center 12222 State Farm Blvd Tulsa, OK 74146-5402 316 26
17 Kentucky Murfreesboro Operation Center 2500 Memorial Blvd Murfreesboro, TN 37131-0001 270 11
18 Louisiana Columbia Operation Center 4700 South Providence Rd Columbia, MO 65217-0001 225 22
19 Maine Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 207 28
20 Maryland Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 240 21
21 Massachusetts Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 339 28
22 Michigan Indiana Operation Center 2550 Northwestern Ave West Lafayette, IN 47906-1332 231 04
23 Minnesota Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 218 06
24 Mississippi Atlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001 228 09
25 Missouri Columbia Operation Center 4700 South Providence Rd Columbia, MO 65217-0001 314 14
26 Montana Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 406 15
27 Nebraska Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 308 06
28 Nevada State Farm at Marina Heights 400 E Rio Salado Parkway Tempe, AZ 85281-0802 702 24
29 New Hampshire Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 603 28
30 New Jersey Concordville Operation Center One State Farm Dr Concordville, PA 19339-0001 201 17
31 New Mexico State Farm at Marina Heights 400 E Rio Salado Parkway Tempe, AZ 85281-0802 505 24
32 New York - Metro Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 212 17
33 North Carolina Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 252 07
34 North Dakota Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 701 06
35 Ohio Newark Operation Center 1440 Granville Rd Newark, OH 43055-1519 216 16
36 Oklahoma Tulsa Operation Center 12222 State Farm Blvd Tulsa, OK 74146-5402 405 26
37 Oregon Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 458 15
38 Pennsylvania Concordville Operation Center One State Farm Dr Concordville, PA 19339-0001 215> 13
39 Rhode Island Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 401 28
40 South Carolina Atlanta Operation Center 11350 Johns Creek Pkwy Duluth, GA 30098-0001 803 27
41 South Dakota Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 605 06
42 Tennessee Murfreesboro Operation Center 2500 Memorial Blvd Murfreesboro, TN 37131-0001 423 11
43 Texas State Farm at Cityline 1251 State Street, Ste1000 Richardson, TX 75082-2031 210 08
44 Utah Greeley Operation Center 1555 Promontory Circle Greeley, CO 80638-0001 385 20
45 Vermont Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 802 28
46 Virginia Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 276 07
47 Washington Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 206 15
48 West Virginia Charlottesville Operation Center 1500 State Farm Blvd Charlottesville, VA 22909 304 21
49 Wisconsin Lincoln Operation Center PO Box 82542 Lincoln, NE 68501-2542 262 05
50 Wyoming Greeley Operation Center 1555 Promontory Circle Greeley, CO 80638-0001 307 20
51 Hawaii Dupont Operation Center PO Box 5000 Dupont, WA 98327-5000 808 15
52 New York - Upstate Ballston Spa Operation Center PO Box 8000 Ballston Spa, NY 12020-8000 212 28
53 Texas Austin Operation Center 8900 Amberglen Blvd Austin, TX 78729-1110 210 25
55 California Bakersfield Operation Center 900 Old River Rd Bakersfield, CA 93311 209 12
59 Florida Winter Haven Operation Center 7401 Cypress Gardens Blvd Winter Haven, FL 33888-0001 239 19
75 California Bakersfield Operation Center 900 Old River Rd Bakersfield, CA 93311 209 12