What changes have been made to the login process?
We have updated the login process to enhance security and improve user experience, including a redesigned login interface.
What is Multi-Factor Authentication (MFA)?
Multifactor Authentication (MFA) refers to an additional layer of security that is added to the login process when accessing b2b.statefarm.com. It increases security by requiring you to provide both something you know (e.g., your Username and Password) and something you have (e.g. your email address) when you Log In. This will make it more difficult for an unauthorized person to access your account.
What are my authentication options?
Currently the only option is email address. A six-digit code will be sent to the email address from your Profile that you will enter to complete the authentication process.
How do I update my email address for MFA?
Log In to b2b.statefarm.com then click on the Profile & Settings link (top right corner).
How often will MFA be required?
You will be prompted to complete the MFA process each time you Log In.
How does the MFA process work on B2B?
When you enter your Username and Password to Log In to B2B a random 6-digit code is sent to the email address from your Profile. You will need to enter that code into the screen, and if successful you will be allowed to Log In.
Who can I contact for help if I have trouble logging in?
You can submit a Contact Us form or call the B2B Help Desk at (855) 311-2681 for assistance.
What should I do if I don’t receive the MFA code?
Please check your spam or junk email folder. If you still do not receive the code, contact the B2B Help Desk at (855) 311-2681.