Account Management
Multi-Factor Authentication FAQ
What is Multi-Factor Authentication (MFA)?
Multifactor Authentication (MFA) refers to an additional layer of security that is added to the login process when accessing b2b.statefarm.com. It increases security by requiring you to provide both something you know (e.g., your Username and Password) and something you have (e.g. your email address) when you Log In. This will make it more difficult for an unauthorized person to access your account.
When will MFA be turned on for B2B?
We plan to enable MFA for all B2B users in the coming months. Please prepare for this change by making sure your email address in your Profile settings is current.
PLEASE NOTE: Each user should have their own ID and Password to Log In. Sharing of ID’s and passwords is strictly forbidden.
What are my authentication options?
Currently the only option is email address. A six-digit code will be sent to the email address from your Profile that you will enter to complete the authentication process.
What do I need to do prior to MFA authentication being active on B2B?
Ensure that your profile is up to date with an email address you can access.
How do I update my email address for MFA?
Log In to b2b.statefarm.com then click on the Profile & Setings link (top right corner).
How often will MFA be required?
You will be prompted to to complete the MFA process each time you Log In.
How will the MFA process work on B2B?
When you enter your Username and Password to Log In to B2B a random 6-digit code is sent to the email address from your Profile. You will need to enter that code into the screen, and if successful you will be allowed to Log In.