To ensure properly identified payment, the ACH transaction must be complete, including Amount, Tax Identification Number, and Trace Number*. Any payment that does not meet these requirements will cause a delay with State Farm's custody bank.
*For EDI Trading Partners, your Company Entry Description (Example: M97) value is character positions 11-13 located in the BIG02 in the 811 file.
*For Online Billing and Payment users, your Company Entry Description (Example: M97) value is the last three characters of the trace number of your online file.
The amount of payment should equal the total in the remittance detail sent to State Farm.
State Farm's custody bank will not accept checks mailed through the Post Office as payment.
Any problems delaying the payment should be communicated to the Lender Relations area at State Farm Corporate Headquarters.